Management Privacy Policy and Disclosure

Management is dedicated and committed to protecting and safeguarding your personal data. Our Privacy Policy Statement explains how we collect and safeguard information from both our guests and website visitors (across various devices). We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Types of Personal Information we collect

In order for us to process reservations to our Apartments as well as receive customer service requests, Management will collect the following information:
Your name, address, email information, telephone number, credit card information, arrival and departure dates.
Information from special requests made (e.g. preferences pertaining to specific accommodation, purchase of goods and services).
Information from observations about your service preferences (including amenities, room preference, facilities or services used).
Information provided regarding marketing preferences.
Information provided in the course of feedback, customer satisfaction survey, contests or promotional offers.
Information collected through the use of closed circuit television systems, card key and other security systems.

We may collect this information through a different channels, including from you directly, from third parties with whom we do business (e.g., such as travel agents, airlines, event planners or similar providers). We may request you to provide personal information about others to us (e.g., individuals for whom you are making a reservation on behalf of). In such cases, we rely on you to obtain such other persons; consent for disclosing their information to us which we will use in accordance with the terms of our Privacy Statement. If you choose not to provide certain details, however, some of your transactions with us may be impacted.

Accuracy of Data Collected

Management takes the information you have provided as accurate and complete and will use the information as stated accordingly.

Marketing & Communications

The email communications you receive from Management is intended to be useful to you, and you have indicated that you want to receive such information. We provide you the ability to unsubscribe from all marketing communications on offers and promotions and survey. You can do so by following the instructions in relation to opting-out from the unsubscribe link provided in our email communications to you.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

Management treats personal information provided to us as confidential. We take reasonable steps to protect your personal information from accidental deletion, loss and unauthorized access, disclosure or modification. Personal information submitted to us via our websites is transferred over a Secured Sockets Layer (SSL) connection, provided you are using a SSL enabled browser or device.

Changes To This Privacy Policy

Our privacy policy is regularly reviewed. Following any changes, the new version of the policy will be uploaded to the websites and the old versions removed.

Contact Us

All other questions on our use of your personal data should be directed to reservations@midtownstays.com